Policy

Tony the Tailor reserves the right to charge in advance for alterations and dry cleaning. As of April 2020, a pre-pay policy for all alterations and repairs is in effect. Deposits for complex alterations may be required.

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As a courtesy to our tailor, all garments brought in for alterations are expected to be clean, smoke and animal hair free.

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Alterations and dry cleaning prices may be subject to change, depending on the type of work and material.

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We do not take responsibility for defects or inherent weaknesses that are not readily apparent at the time of drop off.

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Our dry cleaning service is dedicated to ensuring you 100% satisfaction. If we cannot remove stubborn stains in a safe manner, no further attempts will be made to ensure your garment is not damaged. You will be notified of such attempts.

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Goods left unclaimed after 60 days will be donated.

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Verbal abuse and harassment of any kind to our employees are not tolerated.  We reserve our right to refuse service as a result of abuse or harassment by the clientele.

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We reserve the right to refuse service.

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